Privacy Policy

Last updated: 2026-06-23

1. Who controls your data

Data controller/operator at this stage: Pavel Mazinskiy (individual, Belarus).

2. Data we collect

  • Account data: email, auth identifiers, profile metadata.
  • Content data: audio you submit, transcripts, and generated text outputs.
  • Billing metadata: payment status, provider transaction IDs, plan status.
  • Technical data: IP address, device/browser info, logs, diagnostics.
  • Support data: messages, attachments, and issue history.

3. How we use data

  • Provide transcription and text-structuring features.
  • Authenticate users and protect account security.
  • Process billing events and enforce plan/trial access.
  • Improve product reliability, performance, and abuse prevention.
  • Provide support and communicate service updates.

4. Legal bases

We process personal data based on contract necessity, legitimate interests (security and product operation), consent (where required), and legal obligations.

5. Processors and third parties

We use vetted providers for infrastructure, authentication, analytics, support, and payments. These may include cloud hosting, AI processing, analytics tools, support chat providers, and Merchant of Record/payment services.

6. International data transfers

Data may be processed in multiple countries depending on provider infrastructure. We use contractual and technical safeguards reasonably required by applicable law.

7. Data retention

We keep data only as long as needed for service delivery, legal compliance, dispute resolution, and abuse prevention. Retention periods may vary by data category and legal obligations.

8. Your rights

  • Request access to your personal data.
  • Request correction or deletion where legally applicable.
  • Request restriction or object to certain processing activities.
  • Withdraw consent for optional processing where consent is used.

9. Security

We use technical and organizational safeguards to protect personal data. No system is 100% secure, but we continuously improve controls and incident response.

10. Cookies and analytics

We use cookies and similar technologies for core functionality, security, analytics, and campaign measurement. You can control browser-level cookie settings.

11. Policy updates

We may update this policy from time to time. The "Last updated" date reflects the current version.

12. Contact

Terms of Service Refund & Cancellation Back to Landing